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If you are seeing a black screen when you attempt to open the app on your iOS device, please try updating to the latest version. If that doesn’t resolve the issue uninstall the app, reboot your device, and reinstall the app. We apologize for the inconvenience.

  1. onX
  2. Troubleshooting and FAQs

Troubleshooting and FAQs

onX Hunt App and Web Map Troubleshooting

  • I didn't select my second state when I upgraded to the two-state Premium Membership
  • Troubleshooting issues with Apple Carplay
  • My location and/or Tracker in onX Hunt isn't working on my Android phone or tablet
  • My compass in onX Hunt is inaccurate or not working at all
  • My location in onX Hunt isn't working on my desktop or laptop computer
  • The location and/or Tracker in onX Hunt isn't working on my iPhone or iPad
See all 20 articles

Frequently Asked Questions

  • Map Layer reorganization
  • Which web browsers work with the onX Hunt Web Map?
  • How to check your Hunt Chip's version
  • Will onX Hunt work on my phone or tablet?
  • Does the onX Hunt App work everywhere in the US, in Canada, or other areas outside the US?
  • Can I load additional maps or other data onto my onX Hunt Chip?
See all 10 articles

onX Hunt Chip for GPS Troubleshooting

  • My onX Hunt Chip Has Stopped Working, Been Damaged or Gotten Lost
  • What do I do if there was an error when I updated my onX Hunt Chip?
  • My onX Hunt Chip Does Not Work on My GPS
  • My onX Hunt Chip Does Not Work on My Computer
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