This problem may have a few different causes depending on whether your mobile device is online, offline, or if you're using the onX Hunt Web Map on your computer.

Table of Contents:

My maps are blurry when I'm connected to the internet.
- Step 1: Make sure your onX Hunt App is up to date.
- Step 2: Check your internet connection.
- Step 3: Check your mobile data signal strength.
- Step 4: See if Recent Satellite Imagery is turned on.
- Step 5a: Clear the onX Hunt App's cache on iPhones and iPads.
- Step 5b: Clear the onX Hunt App's cache on Android phones and tablets.
My maps are blurry when I'm in Offline Mode or Airplane Mode.
- Step 1: Make sure your onX Hunt App is up to date.
- Step 2: Check to see if your Offline Maps are downloaded to your device.
- Step 3: Check to see if your Offline Maps are up-to-date.
My maps look blurry or unclear in the onX Hunt Web Map.

My maps are blurry when I'm connected to the internet

Step 1: Make sure your onX Hunt App is up to date.

Click here for instructions on how to update your app to the latest version.

Step 2: Check your internet connection.

Make sure your device is connected to the internet, either through Wi-Fi or mobile data. If you're connected, you'll see the Wi-Fi and/or mobile data icons at the top of the screen.

Wi-fi:

iOS Home WiFi.png

Mobile Data:

iOS Home Mobile Data.png

Next, check to make sure your device is not in Airplane Mode. Airplane Mode disconnects you from the internet. If you're in airplane mode, you'll see the airplane icon at the top of the screen.

Airplane Mode:

iOS Home Airplane Mode.png

Click here for instructions using airplane mode on iPhones and iPads.

Click here for instructions using airplane mode on Android devices.

Step 3: Check your mobile data signal strength.

A low mobile data signal strength slows down your internet connection significantly. Check the mobile data bars at the top of the screen. If you only have one or two bars your signal strength is low, which could cause your maps to look blurry. Move to an area with a stronger signal and it should improve.

iOS Home Mobile Data weak signal.png

In order to use the onX Hunt App effectively in areas with low signal strength, save your maps before you head out using the Offline Maps feature. Click here for instructions on how to save Offline Maps.

Step 4: See if Recent Satellite Imagery is turned on.

If your map is blurry or shows a lot of cloud cover, you may have this option turned on. On the main screen, look above the Map Layers Button for a dark rectangle with a date range.

Recent Satellite Imagery Bad Hunt.png

If you see the rectangle and date range, tap the Basemaps Button on the right side of the screen.

Recent Satellite Imagery Bad Hunt Basemaps Button.png

Turn off Recent Satellite Imagery.

Recent Mobile Imagery off Basemaps Menu Hunt.png

Step 5a: Clear the onX Hunt App's cache on iPhones and iPads.

Tap the main menu button in the upper left corner of the main screen.

Main Menu Button Mobile Nav and Controls Hunt (1).png

Tap "Settings."

Main Menu Settings Hunt.png

Scroll to the bottom of the Settings menu and tap "Clear Map Cache."

Settings Menu Hunt Clear Map Cache.png

Step 5b: Clear the onX Hunt App's cache on Android phones and tablets.

Before clearing the cache, make sure your device is connected to the internet.

Clearing the cache will not delete any of your saved content, but it will clear your saved preferences and permissions, log you out of the onX Hunt App, and remove any saved Offline Maps from the device. Once you log back in, you can redownload your maps by tapping the downward-pointing arrow in the Offline Maps menu to the left of each map title.

To clear the onX Hunt App's data, open the settings menu on your phone and tap "Apps."

Android Settings Apps.png

Scroll through the list of installed apps and tap onX Hunt.

Android Apps onX Hunt.png

Tap "Storage."

Android App Info Storage.png

Tap "clear data" and "clear cache."

App Storage onX Hunt Clear data and clear cache.png

If these steps resolved the issue, we suspect the problem may have occurred when the app was displaying the map at a time when you did not have a stable internet connection and did not have a saved Offline Map of that area. To prevent this from happening in the future, it’s good practice to save Offline Maps of areas you will be viewing when you do not have reliable internet, like your favorite hunting spots. Click here to learn more about Offline Maps.

My maps are blurry when I'm in Offline Mode or Airplane Mode

Step 1: Make sure your onX Hunt App is up to date.

Make sure your device is connected to the internet in order to update the onX Hunt App.

Click here for instructions on how to update your app to the latest version.

Step 2: Check to see if your Offline Maps are downloaded to your device.

Open the Offline Maps Menu and check the icon next to your saved maps. A downward-pointing arrow means that the map is not downloaded to your device.

Saved and Unsaved Maps Offline Maps Menu Hunt.png

Go to an area with a mobile data or Wi-Fi connection and tap the downward-pointing arrow icon next to each map to download it to your device.

Step 3: Check to see if your Offline Maps are up-to-date.

In the Offline Maps Menu, check the text underneath each map's name. If you see the words "Update available," go to an area with a mobile data or wi-fi connection and tap the green check-mark icon next to the map to update it.

Saved Map Update Available App Offline Maps Menu Hunt.png