You can log into onX Hunt with the email address used to purchase the membership and the password you set up when you originally created your onX Hunt account.
Once you're logged into the onX Hunt App, it is recommended that you stay logged in. If you manually log out, you will only be able to log in again when you have an internet connection.
The onX Hunt App keeps you logged in between sessions. You can close the app without logging yourself out.
- After downloading the onX Hunt App, you will have an icon on your screen that looks like the onX Hunt logo.
Tap this icon to open the onX Hunt App:
- If this is the first time using the app on this device, you will be given two options: "Start trial" or "Login."
If you've ever created an onX Hunt account on any smartphone, tablet or computer, choose "Login."
- On the Login screen, enter the email address and password associated with your onX Hunt account and tap the red "Login" button.
Error Message - "An onX account for exists for this email. Please log in."
- If you see this message when you're logging in, or the login screen has two boxes asking for your password, you are on the wrong screen.
- Tap "Already have an account?" to go to the login screen:
The login screen will have just one box asking for your password.
- Enter the email address and password associated with your onX Hunt account and tap the red "Login" button.
Error Message - "The email or password you provided is not correct"
- Double-check that your email address and password are typed in correctly. Phone screens have tiny keyboards and it's very easy to make a typo.
- Your password may be different than the password you're typing in. Click here for instructions on resetting your password: What Is My Password?
- Your account may be under a different email address. This can happen easily if you use multiple emails.
- Check your email inbox for a receipt from the iTunes App Store, Google Play Store or onXmaps, Inc.
- If you do not have a receipt in your inbox, then a different email address was used to purchase your Membership or the purchase was not successful.
- Check the email inbox of any other email addresses you have access to for the receipt.
- Log in to the onX Hunt App using the email address where you received the receipt.