Check Your Membership Status

You can check your Membership status and expiration or renewal date from the My Account menu in the Web Map.

1. From your desktop or laptop computer, log into Web Map.
2. Click "Profile & Account" on the left side of the screen.
3. Click "My Account" at the top of the Profile & Account menu.
4. Your current Membership level status of your automatic renewal will be displayed in the menu beneath "Connected Accounts."

• If you see the word "Expires" followed by a date, your Membership will expire on that date.
• If you see the word "Renews" followed by a date, your Membership will automatically renew on that date.
• If your Membership was purchased via the Google Play store or Apple App store, this will be indicated by the word "Google" or "Apple" following the word "Membership."

If your Membership status or renewal / cancellation date is incorrect:

Please take a screenshot of your Google Play or App Store subscriptions page and email it to [e-mail], along with a brief description of the error.

Click here for instructions on how to find your Google Play subscriptions page.

Click here for instructions on how to find your Apple App Store subscriptions page.